Shipping Policy

1. Shipping destinations

We currently ship to addresses within all 50 United States, including Alaska and Hawaii. We also accept orders delivered to eligible U.S. post office boxes.

Devaro does not currently offer international shipping. Orders submitted with a delivery address outside the United States cannot be fulfilled.

2. Shipping cost

Standard shipping is free on every eligible Devaro order shipped within the United States. There is no minimum purchase requirement for free standard shipping.

Any applicable product price and sales tax will be displayed during checkout before payment is submitted. Devaro does not currently charge a separate standard shipping fee.

3. Order processing

In-stock orders are normally processed within 1–2 business days after payment is successfully completed.

Business days are Monday through Friday, excluding U.S. federal holidays. Orders placed on weekends or holidays begin processing on the next business day.

4. Carrier and delivery estimates

Devaro uses USPS for standard U.S. deliveries. After dispatch, delivery is generally estimated to take 3–5 business days.

Combined with our 1–2 business-day processing period, most orders are expected to arrive approximately 4–7 business days after the order is placed.

Delivery dates are estimates rather than guarantees. Weather, holidays, carrier disruptions, remote destinations and other circumstances outside Devaro’s direct control may affect delivery.

5. Order confirmation and tracking

After placing an order, customers receive an order confirmation at the email address submitted during checkout.

When the order ships, available tracking information will be sent by email. Tracking may require additional time to update after the shipping label is created or the package is collected by USPS.

Customers are responsible for providing an accurate email address and checking spam or junk folders for transactional messages.

6. Shipping addresses and changes

Customers are responsible for providing a complete and accurate delivery address during checkout. Please review the address before submitting payment.

If an address needs to be corrected, contact support@devaro.shop as soon as possible. We will attempt to make the requested change if the order has not been dispatched, but we cannot guarantee an address can be changed after an order has entered processing.

Once a package has been dispatched, Devaro may be unable to redirect or modify its destination.

7. Order cancellations

Customers may request an order cancellation before dispatch by emailing support@devaro.shop. Include the order number and the email address used at checkout.

If the package has already been dispatched, the order cannot be cancelled. The customer may instead request an eligible return after delivery in accordance with our Returns & Refunds Policy .

8. Delayed or missing orders

If tracking has not updated or a package has not arrived by the estimated delivery date, first review the USPS tracking information and allow a reasonable period for delayed carrier scans.

Customers may then contact support@devaro.shop with their order number. We will review the available tracking information and assist with the appropriate next steps.

If tracking shows the package as delivered but it cannot be found, check the delivery area, household members, building management and nearby secure locations before contacting us.

9. Damaged packages or incorrect items

If an order arrives damaged or contains an incorrect item, contact us promptly at support@devaro.shop.

Include the order number, a description of the issue, and clear photographs of the product and packaging. This information helps us review the issue and provide the appropriate resolution.

Do not discard the damaged product or packaging until our customer-care team has reviewed the request.

10. Shipping questions