Privacy Policy

1. Scope of this policy

This Privacy Policy applies to personal information collected through devaro.shop, including information submitted during checkout, account registration, customer-support communications, returns and contact-form submissions.

This policy does not control the independent privacy practices of third-party services such as PayPal or USPS. Those providers process information according to their own privacy policies.

2. Information you provide

Depending on how you use the website, we may collect information such as:

• Your first and last name.
• Email address.
• Billing and shipping addresses.
• Telephone number, if voluntarily provided during checkout.
• Products ordered, quantities, prices and order history.
• Account login and profile information.
• Return, refund and cancellation information.
• Messages submitted through our contact form or by email.
• Information needed to investigate damaged or incorrect orders.

Please provide only information that is accurate and necessary for the relevant request or transaction.

3. Information collected automatically

When you access the website, WordPress, WooCommerce, our hosting environment and security-related systems may automatically process technical information, including:

• Internet Protocol address.
• Browser and device type.
• Operating system.
• Pages visited and referring page.
• Date and time of access.
• Shopping-cart and session information.
• Security, fraud-prevention and error-log information.

This information may be recorded in cookies, server logs and similar technical records.

4. How we use information

We may use personal information to:

• Process and confirm orders.
• Accept and verify payment status.
• Prepare, ship and track purchases.
• Communicate about orders, returns and refunds.
• Respond to product and customer-service questions.
• Create and administer customer accounts.
• Detect, investigate and prevent fraud or misuse.
• Maintain website functionality and security.
• Keep appropriate tax, transaction and business records.
• Comply with applicable legal obligations and valid requests.
• Enforce our policies and protect our legal rights.

Devaro does not use contact-form information for unrelated advertising merely because a customer requested assistance.

5. Payment information

Payments are currently processed through PayPal. When you select PayPal or a payment option made available by PayPal, payment information is submitted to and processed by PayPal under its own terms and privacy practices.

Devaro receives transaction details needed to confirm and manage the order, such as payment status, transaction reference and customer information associated with the purchase. Devaro does not receive or store your complete PayPal password or complete payment-card credentials.

You may review PayPal’s Privacy Statement for information about PayPal’s processing.

6. How information may be disclosed

We may disclose limited information to service providers when reasonably necessary to operate the store and complete a requested transaction. These recipients may include:

• PayPal and related payment providers for transaction processing, fraud prevention and dispute management.
• USPS and fulfillment-related providers for shipping and tracking.
• Website-hosting, email and infrastructure providers.
• WordPress, WooCommerce and compatible service providers needed to operate the online store.
• Professional advisers such as accountants, insurers or legal advisers when reasonably necessary.
• Government authorities or other parties when required by law, court order or a valid legal process.

Service providers receive information appropriate to the service they perform. Devaro does not sell customers’ personal information for monetary compensation.

7. Cookies and similar technologies

The website uses cookies and related technologies needed to operate WordPress and WooCommerce. These may support:

• Shopping-cart contents.
• Checkout and customer sessions.
• Account login and security.
• Website preferences.
• Fraud prevention and technical operation.

Some third-party services may set or read their own cookies when their features are used. Browser settings can be used to remove or block cookies, but disabling necessary cookies may prevent the cart, checkout or account features from working correctly.

Additional information will be provided in our Cookie Policy.

8. Data retention

We retain personal information only for as long as reasonably needed for the purposes described in this policy, including order fulfillment, customer support, transaction records, returns, fraud prevention, tax obligations, dispute resolution and legal compliance.

Different types of information may be kept for different periods. For example, order and payment records may need to be retained longer than a general contact-form inquiry.

Information may be deleted, anonymized or restricted when it is no longer reasonably required, subject to legal and operational obligations.

9. Information security

Devaro uses reasonable administrative, technical and organizational measures intended to protect personal information, including an encrypted HTTPS connection for the website.

No website, storage system or internet transmission can be guaranteed to be completely secure. Customers should protect their account credentials and contact us if they suspect unauthorized activity involving a Devaro order or account.

10. Your privacy choices

Depending on your location and applicable law, you may have the right to request access to, correction of or deletion of certain personal information associated with you.

You may submit a privacy request to support@devaro.shop. We may need to verify your identity before completing a request.

Certain information may be retained when reasonably necessary to complete a transaction, maintain required records, prevent fraud, resolve disputes or comply with applicable law.

Customers with a WordPress or WooCommerce account may also update certain information through the My Account area when available.

11. Children’s privacy

Devaro’s website and products are intended for a general adult shopping audience and are not directed to children under 13. We do not knowingly request personal information directly from children under 13.

If you believe a child has provided personal information through the website without appropriate authorization, contact us so the matter can be reviewed.

12. Changes to this policy

We may update this Privacy Policy when our services, providers, legal obligations or data practices change. The revised version will be published on this page with an updated effective date.

Material changes may also be communicated through the website or another appropriate method when required.

13. Privacy contact